The Friendly Home
3156 East Avenue, Rochester, NY 14618
The facility is located in an unknown area, making it difficult to assess neighborhood accessibility or community characteristics.
This facility appears to be a nursing home and rehabilitation center that serves both long-term care residents and short-term rehab patients. Without available CMS ratings, the facility's regulatory standing is unclear, though resident feedback suggests strong clinical care delivery. The facility notably includes specialized memory care services and appears to have multiple locations or units within the same system.
The Friendly Home is a skilled nursing facility located at 3156 East Avenue, Rochester, NY 14618. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 3-star health inspection rating, 4-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
4
Health
3
Staffing
4
Quality
5
Without available CMS ratings for this facility or regional averages, no meaningful comparison can be made to other facilities in the area.
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 85/100Families love
Worth knowing
Based on 45 public reviews — AI-generated by CareNav
What Families Should Know
Unfortunately, CMS star ratings are not available for this facility, making it difficult to assess regulatory compliance and quality metrics that families typically rely on for comparison shopping. This absence of ratings could indicate the facility is newly opened, recently changed ownership, or has other reporting issues. Families should request to see the facility's most recent state inspection reports and ask about staffing ratios, as these are critical quality indicators that cannot be evaluated from missing CMS data. The lack of quality measure ratings also means families cannot assess how well the facility performs on key clinical outcomes like medication management, resident mobility, and infection prevention.
Family Reviews
45 reviews on Google
My sister receives the best medical care she has ever had! She is developmentally disabled and when I visit she seems happy, well-fed and well taken care of.
My father lives in the memory care unit, and the staff is amazing. You are always going to find one person not to your liking, but I can say that they are so attentive and proactive. It has given me r...
This is a great place with wonderful people! I spent seven weeks in rehab there until just after last Thanksgiving. I want to say Thank You and Hi to Dee, Eva, Becky, Hannah, Josh, Megan, Tim, Ben, Jo...
My review is based off of what I have seen as an EMT responding to the friendly home and to linden knolls apt. Accidents and ailling health affect our elderly population regardless of the best interv...
Just leaving & the receptionist was not helpful. She laughed as if everything I stated was a joke. My question was regarding a phone & what the process was. She also tried to brush me off, by throwing...
Reviews from Google — Updated April 2026