PREMIER GENESEE CENTER FOR NRSG AND REHABILITATION
278 BANK STREET, BATAVIA, NY 14020
The facility's location details are not available, making it impossible to assess neighborhood accessibility or community characteristics.
This nursing home operates without a current CMS star rating, making it difficult for families to assess its performance against national standards. Located in an unknown area, the facility appears to be struggling with administrative and operational challenges that have persisted for several years. Despite these systemic issues, individual nursing staff members continue to provide dedicated care to residents.
PREMIER GENESEE CENTER FOR NRSG AND REHABILITATION is a skilled nursing facility located at 278 BANK STREET, BATAVIA, NY 14020. The facility accepts both Medicare and Medicaid and holds a below-average CMS rating of 2 stars overall, with a 3-star health inspection rating, 1-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
2
Health
3
Staffing
1
Quality
4
Without regional CMS rating data available, this facility's performance cannot be compared to area averages.
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 45/100Families love
Worth knowing
Based on 102 public reviews — AI-generated by CareNav
What Families Should Know
Without available CMS ratings for overall performance, health inspections, staffing levels, or quality measures, families cannot rely on federal oversight data to evaluate this facility. This absence of rating information is itself concerning, as it may indicate the facility is either newly opened, has suspended operations, or has not met reporting requirements. The lack of transparent performance metrics makes it especially important for families to conduct thorough in-person visits and ask detailed questions about staffing levels, inspection results, and care protocols before making placement decisions.
Family Reviews
103 reviews on Google
We recently had to take my mother for a trip to Orlando, Florida and we forgot her insulin the nurse there. Rochelle went way above and beyond her job description to make sure that my mother was able...
Administration often comes across as above everyone else and is frequently confrontational with both staff and families. The facility has gone the past few years without consistent social work or a re...
I visited a friend today. Everyone was very kind and friendly. They are short staff but try to get to patients as soon as possible. I did go and get my friend some ice water because they hadn’t been a...
This place is a frigging nightmare. The administration has no idea what they are doing. The PT staff screwed up changing my weight bearing status with my insurance, which led to them refusing to giv...
Staff were very helpful and friendly. My Dad looked great and was in good spirits.
Reviews from Google — Updated April 2026