Penfield Place

1700 Penfield Road, Penfield, NY 14526

Located in an area that appears accessible to families seeking rehabilitation and assisted living services, though specific neighborhood details are not available from the provided information.

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Penfield Place is a small, renovated rehabilitation and assisted living facility that appears to specialize in post-hospital recovery care and end-of-life support. Without available CMS ratings, the facility's reputation relies heavily on word-of-mouth referrals and the exceptional dedication of its staff members. This intimate facility stands out for its personalized approach to care and its ability to handle complex transitions from hospital to rehab to long-term care.

Penfield Place is a skilled nursing facility located at 1700 Penfield Road, Penfield, NY 14526. The facility accepts both Medicare and Medicaid and holds the highest possible CMS rating of 5 stars overall, with a 5-star health inspection rating, 1-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

5

Health

5

Staffing

1

Quality

5

Without available CMS ratings, this facility cannot be compared to county or regional averages for nursing home performance metrics.

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 95/100

Families love

+Professional and well-trained staff
+Excellent physical therapy program
+Clean and well-maintained facility
+Compassionate end-of-life care

Worth knowing

-Limited CMS transparency

Based on 35 public reviews — AI-generated by CareNav

What Families Should Know

The absence of CMS ratings for Penfield Place creates a transparency gap that families should be aware of when evaluating care options. While the facility may be newer, undergoing ownership changes, or operating under different regulatory classifications that exempt it from standard CMS reporting, this means families cannot compare its performance metrics for health inspections, staffing levels, or quality measures against other facilities in the area. However, the consistently positive family testimonials suggest strong operational standards, particularly in rehabilitation services and staff training. Families should request specific information about staffing ratios, inspection history, and quality metrics directly from the facility to make informed decisions.

Family Reviews

4.4

35 reviews on Google

Jennifer Fisher
2 months ago

My 83 year old mother broke her hip and needed rehab after leaving the hospital. The care she received at Penfield Place was wonderful! The staff were all professional and well trained. Every staff me...

Lisa Lambert
6 months ago

My mother went to Penfield Place for rehab. Everyone there was wonderful. I can’t say enough good things about the physical Therapist Sandy. She got mom up and walking multiple times a day. No 20 minu...

Kevin Kulik
10 months ago

What an excellent experience my family had at Penfield Place! After getting out of the hospital recently, our father recently spent three weeks in the rehab section of the facility. I worked closely w...

Laura Levandoski
5 months ago

In January 2021, I needed to find assisted living for my mom. I had called several communities without any luck—until Meghan Fix came to my rescue! She immediately made calls on my behalf and went abo...

Michael Tuohey
11 months ago

My brother Tim, spent the last several weeks of his life at Penfield Place. We found the staff to be kind and compassionate. It is evident that staff members work hard on behalf of the residents who...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid