COMPLETE CARE AT WESTFIELD, LLC

1515 LAMBERTS MILL ROAD, WESTFIELD, NJ 07090

The facility is located in an unknown area, making accessibility and local context difficult to assess.

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

This facility operates without current CMS ratings, making it difficult to assess against standardized quality measures. The reviews reveal a facility with strong rehabilitation services and cleanliness standards, but significant challenges in specialized care for vulnerable populations like dementia patients.

COMPLETE CARE AT WESTFIELD, LLC is a skilled nursing facility located at 1515 LAMBERTS MILL ROAD, WESTFIELD, NJ 07090. The facility accepts both Medicare and Medicaid and holds an average CMS rating of 3 stars overall, with a 2-star health inspection rating, 2-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

3

Health

2

Staffing

2

Quality

5

Without available CMS rating data, this facility cannot be compared to regional averages for quality assessment.

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 60/100

Families love

+Clean facility and professional staff
+Excellent therapy services
+Compassionate and attentive care
+Staff goes above and beyond

Worth knowing

-Inadequate supervision for dementia patients
-Poor communication about patient conditions
-Staffing issues on weekends

Based on 402 public reviews — AI-generated by CareNav

What Families Should Know

Without available CMS ratings for overall quality, health inspections, staffing levels, or quality measures, families must rely heavily on direct observation and reviews when evaluating this facility. The absence of ratings data is concerning as it prevents comparison to regulatory standards and peer facilities. Families should particularly inquire about staffing ratios, especially for weekend coverage, and protocols for monitoring high-risk patients like those with dementia or complex medical needs.

Family Reviews

4.3

402 reviews on Google

marlon kilgore
4 months ago

The appearance of the facility both outside and inside was very clean. The employees were very courteous and professional as well. The patients seemed well taken care of. A nurse named Tameka went out...

isis pezzotti
4 months ago

I have renamed this rehab the " no one noticed rehab". I would not send a person with Dementia to this rehab facility. My father fell around 5 times in this facility. He has Dementia so he would fo...

Joan Bullwinkel
2 months ago

The therapists and staff were terrific! Unbelievably nice patient friendly courteous I woukd recommend anyone in need of rehab to come here. Plus it is so clean!

Robert Hickson
2 months ago

Is Complete Care perfect? No. There are the frustrations you would likely experience at any sub-acute care facility, but those challenges are more a reflection on our country’s inability to provide q...

Yvetho Blaise
5 months ago

I came here to get rehab and I'm so happy I chose to come here They really helped me gat back to how I used to be. The nurses are caring and helpful. And I also enjoy the food that is served here. All...

Reviews from Google — Updated April 2026

More nursing homes in WESTFIELD

View all facilities in WESTFIELD
Loading map...

Care types

Skilled Nursing

Accepts

Medicare
Medicaid