EXCEL CARE AT WAYNE
296 HAMBURG TURNPIKE, WAYNE, NJ 07470
The facility is located near Hamburg Turnpike in an unknown city, positioned along a busy highway corridor that poses accessibility and safety considerations for residents.
Excelcare nursing home operates in an unknown location with significant challenges reflected in its mixed review profile. The facility appears to struggle with basic safety protocols and care standards, as evidenced by a serious security incident involving a resident wandering onto a highway. Despite some positive interactions with staff and community programs, the facility faces substantial operational concerns that overshadow its strengths.
EXCEL CARE AT WAYNE is a skilled nursing facility located at 296 HAMBURG TURNPIKE, WAYNE, NJ 07470. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 5-star health inspection rating, 1-star staffing rating, and 4-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
4
Health
5
Staffing
1
Quality
4
Without available CMS rating data for this facility or regional averages, comparison to area standards cannot be determined.
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 25/100Families love
Worth knowing
Based on 147 public reviews — AI-generated by CareNav
What Families Should Know
Without available CMS ratings, families must rely on review feedback which reveals concerning safety gaps at this facility. The most alarming issue is the documented security failure where a resident with dementia wandered onto a busy highway undetected for over 30 minutes, nearly resulting in a traffic fatality. This incident suggests inadequate monitoring systems and staffing protocols. While some reviews mention positive staff interactions and community programming, the fundamental safety concerns, combined with reports of poor hygiene, inadequate temperature control, and unresponsive management, indicate systemic operational problems that require immediate attention before considering placement.
Family Reviews
147 reviews on Google
The pics posted on their website FAKE!!!I I have pics and videos.. As soon as you walk through the doors the smell of urine hits you. The staff are horrible, I mean ALL.. Their nurses stand in the hal...
Yesterday when I was driving on hamburg tpk I saw an elderly woman dress in a gown and slippers walking on the sidewalk next to the highway. I thought it was strange and immediately thought something...
Thanks to Liz and RJ for inviting Visiting Angels to bring our Hydration and Water Quiz Bowl to the residents and staff. Everyone was so welcoming. It is so nice to see the warmth in the relationships...
I come here 3 day ago but really not like some many thing they do , about the food, about problems inside like temperature of the room now I’m use my coat since yesterday I’m reporter no one come to f...
The staff here do a great job. They are always working with us. You can pay people to do their job, but you cannot pay people to care; the staff here do care. I find everyone here to be respec...
Reviews from Google — Updated April 2026