COMPLETE CARE AT MERCERVILLE LLC

2240 WHITEHORSE-MERCERVILLE ROAD, HAMILTON TOWNSHIP, NJ 08619

Located in Mercerville within Mercer County, New Jersey, the facility serves a suburban community with good accessibility to regional healthcare networks and family visiting.

Paul Richards, RN, MSHIReviewed by Paul Richards, RN, MSHI|Data updated April 2026

Complete Care of Mercerville is a long-term care facility serving the Mercer County region with specialized wings including a noted North Wing. While the facility lacks current CMS star ratings, it has undergone significant renovations and modernization from its decades-long history in the community. The facility offers both skilled nursing rehabilitation services and long-term residential care.

COMPLETE CARE AT MERCERVILLE LLC is a skilled nursing facility located at 2240 WHITEHORSE-MERCERVILLE ROAD, HAMILTON TOWNSHIP, NJ 08619. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 3-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.

Overall

4

Health

3

Staffing

3

Quality

5

Without available CMS ratings, this facility's performance relative to other Mercer County nursing homes cannot be determined from regulatory data.

Source: CMS.gov — Updated April 2026

AI Insights

Sentiment: 50/100

Families love

+Exceptional staff care and friendliness
+Beautiful facility after recent renovations
+Active resident engagement and activities
+Strong attention to hygiene and grooming

Worth knowing

-Serious hygiene and neglect issues reported
-Delayed discharge and poor communication
-Facility odor concerns

Based on 208 public reviews — AI-generated by CareNav

What Families Should Know

Without current CMS ratings available, families must rely heavily on direct observation and staff interaction when evaluating this facility. The absence of transparent quality data makes it difficult to assess performance trends or compare against regulatory standards. The mixed reviews suggest significant variability in care quality, potentially between different wings or shifts. Families should specifically inquire about infection control protocols, discharge planning processes, and communication systems, as these emerged as key concerns in recent feedback. The facility's long history and recent renovations indicate stability, but prospective families should request detailed information about staffing levels, quality measures, and recent inspection results.

Family Reviews

4.3

208 reviews on Google

vonda vee
4 months ago

My husband is there for physical therapy, and I have found that the people that Work there, the nurses and aid could not be nicer or more helpful than they are. My grandmother was a Resident at the nu...

stephanie corbo-pecht
6 months ago

When my mother was first moved to this facility on August 27, 2025, after a brief hospital stay for a mild UTI, I was happy to see how many activities they had for the residents. I did think the facil...

Al Brown
7 months ago

I recently had the experience of placing my father in the Complete Care of Mercerville Long Term Care facility, specifically in the North Wing, and I cannot express how grateful I am for the exception...

Jose Rodriguez
6 months ago

My experience with this rehabilitation facility has been very disappointing. While I had hoped for attentive and compassionate care, that unfortunately wasn’t the case. Communication with staff was po...

Narrow Road83
3 months ago

I’d like to send a shout out to Nurse Leslie for all of his hard work and kindness extended to my cousin Hector. Leslie has done above and beyond his duties from lending his ear to a family member to...

Reviews from Google — Updated April 2026

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Care types

Skilled Nursing

Accepts

Medicare
Medicaid