COMPLETE CARE AT SUMMIT RIDGE
20 SUMMIT STREET, WEST ORANGE, NJ 07052
The facility's specific location and neighborhood characteristics cannot be determined from the available information.
This nursing home facility appears to be experiencing significant operational challenges, with reviews revealing a stark divide between positive experiences with front-line staff and serious concerns about clinical care quality. The facility seems to serve both short-term rehabilitation and long-term care residents, but lacks current CMS ratings to provide families with standardized quality benchmarks.
COMPLETE CARE AT SUMMIT RIDGE is a skilled nursing facility located at 20 SUMMIT STREET, WEST ORANGE, NJ 07052. The facility accepts both Medicare and Medicaid and holds an above-average CMS rating of 4 stars overall, with a 3-star health inspection rating, 4-star staffing rating, and 5-star quality measures rating. Ratings are sourced from the Centers for Medicare & Medicaid Services and updated monthly.
Overall
4
Health
3
Staffing
4
Quality
5
Without available CMS rating data for this facility or regional averages, no meaningful comparison to area facilities can be made.
Source: CMS.gov — Updated April 2026
AI Insights
Sentiment: 45/100Families love
Worth knowing
Based on 259 public reviews — AI-generated by CareNav
What Families Should Know
Without available CMS ratings or inspection data, families must rely heavily on direct observation and recent feedback when evaluating this facility. The absence of current regulatory ratings is itself a concern, as it may indicate the facility is newly opened, recently changed ownership, or facing compliance issues that prevent standard evaluation. Families should inquire directly about staffing levels, recent inspection results, and quality improvement initiatives before making placement decisions.
Family Reviews
261 reviews on Google
If I could possibly give 0 stars I would. This center is not somewhere to send anyone you love and care about. The CNAs are rude and they don’t clean up behind themselves. They will intentionally igno...
This facility needs an entirely new healthcare team. The front-end staff is amazing; however, the nursing, speech therapy, and physical therapy teams lack compassion and do not seem to care about thei...
I was admitted here at summit ridge at first it was tough because it was new for me but the staff was pleasant dariann has helped me if there were any issues and she voiced my concerns when I had some...
I stopped bye the facility to visit a friend. I was pleasantly surprise by the cleanliness and the energy of the residence. I can see my friends health improving in the location. The lady Andrea at th...
I went to visit a childhood friend. From my entrance until my exit the entire staff was excellent. I asked a lot of questions and they were very accommodating. Lastly, I needed to take a bus home but...
Reviews from Google — Updated April 2026